Privacy Policy
View RevCarParts' privacy statement
for additional details on the company's policies and practices around privacy.
Putting in Order
The credit card details you entered and the availability of funds in your account will be confirmed by our system at the moment you place your order. Our security system will reject your order if the details you entered at checkout do not match the details that are on file for the credit card that you used. Your payment card will be billed in full on the day your order ships, if the information you submitted is correct.
Transportation and Arrival
Statement of Privacy
Please go to RevCarParts' Privacy Statement for additional details on the company's privacy practices and policies.
Placing an Order
Our system will check that there are money in your account and authenticate the payment card information you entered at the time of ordering. Our security system will reject your order if the information you entered during checkout does not match the information we have on file for the credit card you used. On the day your product is sent, your credit card will be charged the full price of your order if the information you submitted is correct.
Transport and Arrival
All of RevCarParts' estimated delivery dates are dependent on the weight and size of the order's package. The timeliness or precision of the delivery dates supplied by any of RevCarParts' regular shipping partners are not guaranteed. Furthermore, deliveries that go missing or are taken from the delivery site are not RevCarParts' responsibility. Once the order reaches the address listed in the tracking information, deliveries are the customer's entire responsibility. If a package is lost or stolen, RevCarParts cannot promise that it will be replaced or that you will receive a refund.
Costing
When you buy something from our online store, RevCarParts does not offer a low price guarantee or a price match. Additionally, RevCarParts does not guarantee the actual pricing for products sold at any of our locations because actual pricing and sales tax expenses differ from region to location. The final amount you pay for purchases you make at any of our retail locations or online can differ from what you would pay at another one of our stores.
Clearance and Marketing Products
Clearance prices are available on a first-come, first-served basis and are only valid while supplies last. Regarding clearance items, RevCarParts does not provide rain checks or back orders. RevCarParts is unable to order, replenish, or transfer in any sale items, nor can it replace any clearance-priced item with another one. Clearance pricing cannot be combined with other offers, discounts, or promo codes, and RevCarParts does not provide significant volume discounts. Even when paired with other goods in your order, clearance items are not eligible for or count toward any shipping specials or discounts. No product, part, or clearance item from RevCarParts is shipped to another retailer.
Items that are on clearance are sold "as is," and all sales are final. Clearance items are not eligible for refunds or returns. The amount of clearance products you order from RevCarParts is not guaranteed to be shipped. When your purchase is processed, you will receive the quantities that are available for shipping if RevCarParts does not have the numbers you have requested. All amounts stated for clearance products are approximations.
Cards for gifts
Only US RevCarParts retailers are eligible to redeem your card. Other than as required by law, your card cannot be redeemed for cash or credit. Treat your gift card as though it were cash. There are no implied warranties on your gift card, and it is not a debit or credit card. RevCarParts Stores, Inc. or RevCarParts Auto Enterprises, LLC is the only entity that issues your card and is responsible only to the card owner, depending on the state in where it was issued. Without the gift card owner's permission or recourse, the issuer of the card may assign all of its rights and obligations as an Issuer to any affiliate or other Issuer. If assigned, the new Issuer will be the exclusive obligor and the Issuer will not be liable to the gift card owner. The Issuer isn't accountable or liable for cards that are misplaced, stolen, damaged, or used without your consent unless required by law. To the extent authorized by law, these Terms and Conditions are subject to change without notice and are accepted by you when you purchase, accept, or use your card.
Statement of Privacy
All customers and other visitors to our stores, warehouses, and distribution facilities, as well as our websites and other online platforms, are valued and respected for their privacy by RevCarParts Stores, Inc. and its affiliates and affiliated organizations (collectively referred to as "RevCarParts"). This privacy statement explains how our business gathers, utilizes, disseminates, and safeguards data about our clients and other website users. This document explains your options for how the information you provide to us is used. It also contains other significant privacy-related disclosures, like how RevCarParts may update the Privacy Policy and how to get in touch with us if you have any questions, concerns, or comments about this document or our privacy policies.
Concerning This Privacy Statement
This Privacy Policy outlines RevCarParts' privacy practices and is applicable to data we gather from RevCarParts stores and sales events, as well as the websites RevCarPartsAuto.com, PartsCityAuto.com, and O'Rewards.com that are owned or administered by RevCarParts. Furthermore, it is possible that every website mentioned above by RevCarParts has its own privacy policy. Prior to following this privacy statement, visitors to the websites of any of our affiliates should read and abide by their respective privacy policies. The sorts of information we gather for business purposes are covered in this privacy statement, along with how we gather, utilize, and share information to better serve our customers and your rights and obligations regarding the security of your personal data. The footer part of the websites RevCarPartsAuto.com, PartsCityAuto.com, and O'Rewards.com will offer the option to read and download this document. Please contact us using the details listed at the end of this document if you have any questions or concerns about our company's privacy practices or this privacy policy.
Where Personal Data Is Obtained by RevCarParts
Information may be gathered by RevCarParts from one or more of the following sources:
You
Your technology and electronic devices
Additional outside sources
When you visit one of our stores, register on one of our websites, or subscribe to one of our email lists to receive updates on our goods and services, you might provide us with information in a form or online field. While you view one of our websites, your browser might potentially pick up bits of information. We might also get information from other sources to help us tailor your shopping experience and safeguard both our business and you from fraud. We work hard to gather only the data required to run our company and deliver you the best possible automobile services and goods. Further information about each method by which you can submit information to us is included in the sections that follow in this privacy statement.
Details You Offer
The following methods are possible for us to get information from you:
Your name, address, and bank account number are used to handle payments from credit, debit, and gift cards as well as personal and company cheques.
Usernames, passwords, and contact details from RevCarParts online accounts Background data from an application for a commercial credit account
Information on Revcarparts and other marketing initiatives
Rentals of tools
Requests for quotes
acquisitions of warranties
Returns and refunds for products
We don't keep your credit card number on file if you are a retail customer. We only handle individual transactions using this information. We save a token that enables us to handle several transactions if you are a business client.
Checks for Personal and Business Use
At one of our retail locations, when you pay with a personal or company check, we will verify that your name, address, and other personally identifiable information match the information on your state-issued identification, like a driver's license or permit. For security and verification reasons, your driver's license or permit number will appear on both your personal and business checks.
Applications for Commercial Credit Accounts
In order to process your application for a Commercial Credit Account, we will need some personally identifiable information from you. We might ask for your name, phone number, address, and how long you've been living at this place. For verification purposes, we might also need your social security number; however, providing this information is completely voluntary. Your social security number, if supplied, will be kept private in our computerized database. Third-party tools will be used to verify your credit history. After your application has been processed, our internal Credit Department will determine your creditworthiness. Regarding the security of data handled by third-party software, we are not liable or responsible.
Data Acquired via Technology
We may receive information from you via your technological devices as well. RevCarParts makes use of technology to offer data and online customer service to enhance or personalize your purchasing experience. We may monitor and evaluate purchasing patterns, manage and update our websites, and examine user behavior to enhance our efficiency with the use of these technologies. We can better understand your needs and offer you appropriate products and services with the use of this information.
Log Records
Certain device and internet data is automatically gathered by RevCarParts and stored in log files. In addition to landing and departure pages, date and time stamps, and clickstream data, this information might also include your IP address, browser type, ISP, and operating system.
Cookies
Cookies are used by RevCarParts to create customized marketing messages, track your shopping basket, remember user preferences, and verify your account when you log in.
Cookies help us achieve this by remembering your information from past visits to our websites and making product and service recommendations while you browse and revisit them. Within your browser, you have the option to restrict or reject cookie use. If you disable cookies, you can still use our websites, but some features may not work as intended or certain areas may not function as intended.
Web-Based Icons
Web beacons inform us whether you clicked on an advertisement, viewed a certain page on a website, or opened a marketing email. We can better identify which material is most relevant to you and personally engage by tracking this information.
Place of Geographical Origin
We can assist you in locating the closest RevCarParts store or distribution center by using your mobile device's GPS to identify your location. We can then transmit this information straight to your phone or tablet.
The "Do Not Track" function
A "Do Not Track" option in certain browsers stops your activities from being tracked. The websites of RevCarParts are not made to comply with browser requests to "Do Not Track."
Data Obtained Through Outside Sources
For the purpose of protecting our company and helping us update or improve our records, we might obtain information about you from outside sources. If there could be a financial risk for RevCarParts, we might look into your past. For instance, in order to decide whether to grant credit, we may gather personal data and run a credit history check using third-party software when you apply for a Commercial Credit Account at one of our stores. We promise to keep any information we acquire in this way private and to use it only for the legitimate business goals that were previously mentioned.
Our online services might also make use of web analytics services provided by third parties, such as Google Analytics. These service providers assist us in examining user behavior on our web platforms. Google receives information gathered for Google Analytics automatically, and Google may utilize cookies to aid in the analysis. RevCarParts may utilize demographic, interest-related, geographic, and referral data from Google Analytics to gain a deeper understanding of our clientele. Our users' access to our websites from various devices can also be better understood by using session user ID tracking and stitching. Please click this link to download an opt-out browser add-on or to read more about Google Analytics.
How Data Is Used by RevCarParts
We can better tailor our goods and services to your needs thanks to the information you provide. Your personal information is exclusively used to support and advance Rev Car Parts business operations, including order fulfillment, fraud prevention, targeted marketing campaigns, and legal compliance.
Information is used by RevCarParts in the following ways:
completing your orders and getting in touch with you regarding them
handling exchanges, returns, and refunds
opening and maintaining accounts
Organizing competitions, raffles, sales, and questionnaires
Customizing our web pages, marketing, and service offerings
Enhancing the way you shop and browse our websites
Taking care of your revcarparts.com account Processing applications for commercial credit accounts
How Information Is Shared by RevCarParts
Your personal information will never be sold, rented, traded, or acquired by RevCarParts in exchange for money. The main reason we give your information to such parties is so they can handle the following tasks on your behalf:
Order fulfillment and parcel delivery to your address
Keeping your revcarparts.com account up to date
delivering promotions and marketing materials that are pertinent to you
analyzing and doing research to enhance our offerings
doing background checks on applicants for business credit accounts
If a law, court order, or administrative decree requires it, we shall divulge your personal information. If we believe it is essential to safeguard RevCarParts workers, clients, and other related parties, or if we learn of a legal infraction, we may also disclose information with the relevant authorities.
To help with this process, we might share information if RevCarParts buys out or merges with another business. In order to notify customers of any acquisition or merger that affects or modifies our policy, we shall update this privacy statement. For business-related reasons, RevCarParts' affiliates may also receive your information.
Your Rights to Privacy in California
The manner in which we gather and handle your personally identifiable information is outlined in our privacy policy. Furthermore, you have the right, under California Civil Code Section 1798.83, to request information about any third parties or corporate affiliates with whom we have shared your personal information for direct marketing purposes if you are a customer and a resident of California. Once a year, you can send a request for this information to us at the address listed at the conclusion of this privacy policy. Kindly give us thirty (30) days to respond.
Your Choices Regarding Privacy
Anytime you'd like, you can modify one or more of the following privacy settings:
Revise your personal data.
Activate your subscription to get marketing and promotional emails and texts.
Turn off your account.
Please request that your information be removed from our digital properties. We will let you know as soon as we are unable to comply with your request.
We advise you to update your digital profiles with RevCarParts whenever your information changes so that we have the most up-to-date information possible. You can maintain the accuracy of your information by doing the following:
Observe the guidelines provided in RevCarParts' text messages, emails, and marketing blasts.
Verify that we have your most recent contact information on file by logging in or creating an online account.
Please give us your most current mailing address, phone number, and email address when you get in touch with us directly by phone or email.
Text Alerts from RevCarParts: We notify text subscribers about specials and promotions as well as transactional messages. To discontinue recurring messages, text discontinue to 64078, or HELP for assistance. Verizon Wireless®, AT&T®, Sprint®, TMobile®, Boost®, Virgin Mobile USA®, and MetroPCS® are among the providers that are supported. T-Mobile® disclaims all liability for missed or incomplete messages.
While we can assist you in protecting your personal information on RevCarParts.com websites, we are unable to ensure that all of your content and personal data will be completely removed from the Internet.
How Secure Is Your Personal Information With RevCarParts?
Whether you shop in-person or through one of our physical locations, our staff use security measures to guard against unwanted access to personal data. Participation in security training programs, information security technologies and policies, security access restrictions, and information disposal procedures are a few examples of these precautions.
We employ the following security protocols, for instance, to safeguard your personal data:
Passwords can help safeguard your data by limiting access to your online account. (Please keep all of your internet passwords secure)
Use encryption technology to help safeguard your credit card information while it is being transferred over the Internet (in the URL field of your browser window, look for "https" or the picture of a closed lock or solid key).
observing regulations and security measures to stop illegal entry into places where private data may be kept
Unfortunately, not all illegal access to information can be prevented by even the greatest security measures. Although we take great care to secure your personal information and have put protections in place to do so, RevCarParts is not liable for any losses you may suffer as a result of providing RevCarParts with personally identifiable information.
Widgets and Links to Social Media
The websites of RevCarParts might have widgets and links that allow users to interact with Facebook, Twitter, and other social networking platforms. For some features to work properly, some features might gather your IP address or install cookies on your browser. They might also be directly hosted on our websites or hosted by a third party. Should you decide to share content on social media or utilize widgets on our websites, please be aware that the privacy and security policies of the social media platforms you use may apply to your actions.
RevCarParts is unable to ensure the privacy of data supplied by widgets and links on social media. For more details regarding the usage of third-party links, please read the paragraph that follows.
Links to Third Parties
You might also find links to the websites of RevCarParts's partners, vendors, or advertising in addition to widgets and links to social media. We have no influence over or endorsement of third-party websites' security. By clicking on a link and viewing external content on a third-party website, you consent to the privacy and security policies of those websites. Regarding how other businesses handle personal information, RevCarParts is not liable. It is advisable that you go over the privacy policies of any website you visit to ensure you are aware of how your personal data is handled and utilized online.
Keeping Children's Privacy Safe
We do not intentionally gather, use, or disclose personal data belonging to anybody younger than thirteen. Please notify us at the address listed at the end of this privacy policy if you think your child has given us personal information against this policy. We will work with you to have the information deleted from our system.
Data Preservation
For the purpose of offering you the greatest goods and services, RevCarParts will keep your information on file. Additionally, in order to comply with legal requirements, settle disputes, and uphold agreements, we might keep and utilize your information. Please get in touch with us as soon as possible at the address listed at the conclusion of this privacy policy if you would like to request that we stop using your information to provide you with goods and services or if you would like to cancel your account.
Monitoring of Audio and Video
For the protection of our company, staff, and clients, RevCarParts maintains the right to install and keep an eye on security equipment at any of our physical stores, warehouses, corporate offices, and other sites. In order to strengthen our security and customer service procedures and to better onboard new hires, we also retain the right to record and monitor phone conversations.
Updates to Privacy Policies
This Privacy Policy may be updated by RevCarParts at any moment, at our sole discretion. For any pertinent revisions, you should frequently review this privacy statement. Prior to these changes going into effect, we might publish a notice on our website, but this Privacy Policy will always include the dates of publication and alteration. Any additions or alterations to this Privacy Policy should be noted, and you should find out more about how these changes may impact how your personally identifiable information is used as a result.